Privacy Policy
SSNC (hereinafter referred to as “the Company”) strives to protect users’ personal information and complies with the relevant laws such as Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Personal Information Protection Act. The Company discloses this Privacy Policy under the relevant laws so that users can easily check how the Company handles their personal information.
1. Purpose of collecting and using personal information
2. Types of personal information collected
3. Method of collecting personal information
4. Providing personal information to a third party
5. Retention and use period of personal information
6. Procedure and method for destroying personal information
7. Consigned work for personal information handling and consignee
8. Rights of the users and their legal representatives and exercise of rights
9. Measures to secure personal information
10. Installation and operation of programs that automatically collect personal information and rejection of such programs
11. Personal information manager and grievance department
1. Purpose of collecting and using personal information
The Company collects and uses personal information to provide products and services, secure contact for customer support, process complaints, provide products information and answer questions.
2. Types of personal information collected
Information collected for customer inquiry and providing product information includes company name, phone number, and email(required).
3. Method of collecting personal information
Personal information is collected during a phone consultation, email consultation, product inquiry, and quotation inquiry.
4. Providing personal information to a third party
None
5. Retention and use period of personal information
① Information retention according to a policy of the Company
Aafter achieving the purpose of using personal information, the information is immediately destroyed or retained according to the indicated retain period for each service.
② Information retention according to relevant laws and regulations
If there is a need to preserve personal information according to the provisions in laws such as the Commercial Act, however, the Company retains such by the laws and regulation.
- Records concerning the contract or subscription withdrawal, etc.: 5 years
- Records concerning payment and supply of goods, etc.: 5 years
- Records concerning consumer complaints or dispute settlement: 3 years
6. Procedure and method for destroying personal information
[Procedure for destroying personal information]
Collected personal information is immediately destroyed after achieving the purpose of collecting or the retention period expires. If there is a need to preserve personal information according to relevant laws and regulations, the information is moved to and stored in a separate DB and destroyed after the retention period expires.
[Method for destroying personal information]
① Personal information printed on a paper is destroyed with a shredder.
② Personal information saved in electronic file format is destroyed using a technical method that does not allow regeneration.
7. Consigned work for personal information handling
None
8. Rights of the users and their legal representatives and exercise of rights
The user can withdraw his/her consent to the use of the provided personal information by requesting cancellation of the service. The Company performs the necessary action immediately when there is a request for withdrawal of consent, access, or modification after identity verification. And the company refrains from using the information until the information is corrected when there is a request for information modification in particular.
9. Measures to secure personal information
The Company takes the following technical, administrative, and physical measures to ensure safety when processing personal information.
① Administrative measures : establishing and implementing internal management plans, regular training on personal information protection for employees, etc.
② Technical measures : Management of access permission to personal information processing system, installation of encrypting and security programs, etc.
③ Physical countermeasures : Access control to the storage for personal information such as server room and data storage room, etc.
10. Installation and operation of programs that automatically collect personal information and rejection of such programs
The Company uses cookies to provide personalized services to users. As the data file is sent by an HTTP server to the user’s browser and stored in the user’s device, a cookie may contain information on the websites used by the user and personal information of the user. Users can choose to accept all cookies, receive a notification when a cookie is installed, or reject all cookies by adjusting the options of the Internet web browser.
11. Personal information manager and grievance department
If you have any questions about your personal information, please contact us anytime.
- Chief Privacy Officer: Sales Director
- Responsible department for privacy: Sales Department
- Contact for privacy related inquiry: 02-6925-2550, forcepoint_privacy@ssnc.co.kr